Reservations: We have a rental agreement that we ask you to sign and mail to us accepting the conditions of your rental. No rental reservation is complete until a deposit or rental payment has been received. Emails, phone calls, agreements etc. do not constitute a reservation until a payment is made. If two people query on the same time period then the first one to make a reservation payment will be accepted.

Booking Deposit: We require a 200 euro deposit at the time of booking for short term rentals. The balance is due not less than 3 weeks before your arrival. No booking is complete until a deposit or rental payment has been received.

Payment: Payments can be made by credit card PayPal, wire transfer to our bank, by personal check or by direct deposit.

Checkin: We are a personalized service, and thus we try to accommodate you as much as possible upon arrival. In most cases, you will be able to check in to your apartment as soon as you arrive in Paris. We estimate it takes about 2 hours to get from the airport to our apartments, and we customize your check in time so you can come straight to the apartment, where a representative will greet you.

Cancellation: If you must cancel outside of 60 days prior to your arrival date, we are happy to refund your deposit in full, minus a 50 € processing charge. If less than 60 days from your arrival, we cannot guarantee a refund, but we will do our best to find a renter for the time allotted, and if so, then we will be able to refund your deposit in full, less the processing fee. We do understand that unavoidable circumstances can occur, and if it is possible, we will try to offer you alternate dates for your stay.  We also strongly recommend obtaining trip cancellation insurance to protect your investment in the case of cancellation: www.insuremytrip.com

Security Deposit: We require a 200 € security deposit which is fully refundable, less any damage or breakage (normal wear and tear excluded). The security deposit is payable as a portion of the initial booking deposit and will be refunded in 30 days or less after your departure.

Minimum Rental: The minimum stay is generally one week but we would be happy to discuss shorter or longer stays.

Apartment: The apartment is privately owned and in a residential building. It is not a hotel! Please respect the neighbors.

Rates: Until confirmed, rates are subject to change.

Last Minute Specials: We occasionally offer special last minute rates depending on timing and availability.

Children: Yes, but please note that the apartment is on the 4th floor and has large windows that fully open. Small children should not be left unsupervised. Depending on the number and ages of the children there may be an additional deposit required.

Somking: No. Smoking in the apartment will result in the loss of some of your deposit.

Pets: No.

Lost Keys: In the case of loss of keys, you will be charged for a change of lock.

Cleaning: Cleaning is included in the price quoted. We expect you to leave the apartment clean and tidy when you depart. Please wash the dishes (including all pots and pans!) and put out the garbage. We will do the laundry. If the apartment is filthy when you leave we will deduct the additional time and cost from your deposit at a rate of 25 euro per hour.

If You Are Disappointed: We really want you to enjoy your trip to Paris and aim to give the best service possible. However, occasionally things don't work out as planned. Our goal is to try to resolve problems immediately if and when they occur. We would ask you to first contact us, explain your problem and we will try to solve it promptly. If this is not sufficient for you, we promise to work with you to find a reasonable compromise. After all, it is your trip and we want you to have a wonderful time!